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Frequently Asked Questions

Will the wig look natural on me?

Yes, our wigs are designed to look natural. With the right fit, proper styling, and optional customization like trimming or plucking the hairline, your wig can blend seamlessly with your look.

Can I style my wig with heat tools?

You can use heat tools on human hair wigs and heat-friendly synthetic wigs. Just keep the temperature low and always use a heat protectant. Regular synthetic wigs should not be styled with heat, as it can damage the fibers.

How long does shipping take?

Normally, 3-5 business days , 7-10 days during busy season (summer months).

How do I wash and care for my wig?

To wash and care for your wig:

  • Gently detangle it using a wide-tooth comb.
  • Use cool water with mild shampoo.
  • Soak for a few minutes, then rinse.
  • Apply conditioner, avoiding the roots.
  • Air dry on a wig stand—don’t wring or blow dry.
  • Store properly when not in use.

Always follow specific care instructions for synthetic or human hair wigs.

Do I need glue to wear my wig?

Not always. Many wigs come with adjustable straps, combs, or elastic bands for a secure fit—no glue needed. But for extra hold or certain styles (like lace front wigs), glue or adhesive may be used.

Can I return or exchange a wig if it doesn’t suit me?

Custom Wig units are non-refundable, non-exchangeable at this time.

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Lace Closure Wigs